ActivationVERA converts
Lead Management
VERA handles inquiries via web, WhatsApp and phone — qualifies, replies on substance, hands over cleanly to the agent. 24/7, in the buyer's language.
→ No lead is lost — not at night, not on weekends.
Status quo
Why leads slip away today.
Inquiries arrive after hours
More than half of property inquiries come in evenings, weekends, holidays. Whoever replies on Monday is often too late.
First replies are generic
Template instead of context. Buyers feel unseen — and walk to the competition.
Qualification is luck
Which lead has budget? Who's close to deciding? Without structured capture, the agent has to guess.
Hand-offs are manual
Copy chat history, paste into CRM, calendar entry by hand. Every hour lost here is commission at risk.
How it works
From the first hello to the CRM record.
VERA replies — you take over when the conversation is ripe.
Receive the inquiry
Web chat, WhatsApp, or call. VERA detects language and property context and starts the conversation.
Qualify with structure
Budget, timeline, financing, family setup — through questions that fit the conversation, not a form.
Pass to the agent
Booking placed in the agent's calendar, chat summary in the CRM, buyer data validated. The agent picks up warm.
Trust
GDPR-compliant, EU-hosted, encrypted.
Data stays in the EU (Frankfurt). Tenant isolation at the reasoning layer. Provider-resilient — Claude outage falls back automatically.
All data stored in the EU. Data-processing agreement with every tenant. Right to erasure implemented.
Frankfurt region (fra1). Vercel + Supabase EU-only. No data flow to the US.
Tenant isolation at the reasoning layer. On Claude outage, VERA falls back to a secondary provider automatically.
FAQ
Common questions about Lead Management.
Which channels are covered?
Web chat (own widget or embedded), WhatsApp Business, voice calls (Phase 2). Same VERA on every channel, same property knowledge.
How is the hand-off to the agent triggered?
Three ways: buyer asks for a callback, qualification crosses a defined threshold, or a question goes beyond VERA's knowledge scope.
Is VERA presented as the agent or transparently?
Transparent. Buyers know they're talking to an AI assistant. Trust comes from substance, not disguise.
How is VERA prevented from making things up?
Strict per-property knowledge base. When information is missing, VERA says so openly and offers a callback — instead of guessing.
Where is data stored?
EU region (Frankfurt). Tenant-isolated. Chat logs only as long as needed for quality and compliance.
What does a VERA conversation cost?
Pricing by conversation volume, not by minute. Discovery call sorts the model for your portfolio.
Test VERA on one of your real properties.
We brief VERA on a property of your choice — you click through and see how the hand-off works.
“Skills are how we price. The agent is how we sell.”
Book a discovery